Your privacy is our top priority at elephanbet. This policy explains what information we collect, how we use it, and how we keep it secure.
What we do to keep your data safe
Every transaction and data exchange is protected with 256-bit SSL encryption. No data is ever transmitted insecurely on elephanbet.
Your personal information is stored in encrypted form on secure servers. Multiple layers of security are in place to prevent unauthorised access.
Elephanbet never sells your personal information to advertisers or any third party. Your data is used solely to improve our services.
We collect only the information necessary to provide our services. Collecting unnecessary or excessive data goes against elephanbet's policy.
You may close your account at any time and request deletion of your personal data. We will erase all information except where we are legally required to retain it.
Elephanbet uses only essential cookies. You can manage your cookie preferences through your browser settings.
Elephanbet Limited and its subsidiaries ("elephanbet", "we", "us") take your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and services ("Services").
This policy complies with Bangladesh's relevant data protection laws and international privacy standards. We believe transparency and accountability form the foundation of trust.
Elephanbet collects your personal information from various sources to provide our services and improve your experience.
When you create an account or use services on elephanbet, we collect the following information:
When you use our services, we automatically collect the following information:
We may also receive information from the following third parties:
Elephanbet uses your personal information for the following purposes:
Elephanbet applies industry-leading security standards to protect your information. We understand that your trust is our most valuable asset.
Elephanbet does not share your personal information with advertisers or third-party market researchers. However, we may share information in the following circumstances:
Under Bangladesh's data protection laws, you have the following rights:
You can find out what information we hold about you and why we hold it.
You can request correction of inaccurate or incomplete information.
Closing your account allows you to request deletion of your data (except where required by law).
Under certain circumstances, you may restrict information processing.
You can request a copy of your data and have it transferred to another provider.
You can file a complaint with us regarding any breach of your privacy.
To exercise these rights, contact us at [email protected].
Elephanbet retains your information only for as long as necessary, depending on the type of data and its purpose.
| Types of Information | Retention Timeframe |
|---|---|
| Account profile information | For the duration of account activity and up to 5 years after closure |
| Transaction records | 7 years after transaction (for tax and regulatory requirements) |
| Gaming History | For the duration of account activity and up to 3 years after closure |
| Verification documents | For the duration of account activity and up to 5 years after closure |
| Support tickets and chat | 2 years or longer as needed |
| Device and Browsing Data | 6 months to 1 year |
| Cookies and Tracking Information | According to cookie settings (typically 1 to 2 years) |
When data is no longer needed, we securely delete or anonymize it.
Elephanbet uses cookies and similar tracking technologies to improve your experience on our website.
Elephanbet's website may contain links to third-party services and external websites. We are not responsible for their privacy practices.
When you visit external sites, that site's privacy policy applies to your information. Please read their privacy policies before using those platforms.
Elephanbet is not designed for anyone under the age of 18. We:
Elephanbet may update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on our site.
We display the date of the latest policy revision at the top of this page under "Last Updated." Your continued use of the service after updates constitutes acceptance of the new terms.
If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please use the contact methods below:
We typically respond to all privacy enquiries within 30 days.
We are here to hear your concerns
If you have any questions about your privacy or data protection, our dedicated Privacy Team is ready to help.
We believe transparency and security go hand in hand. Your personal information is always protected and respected when you're with us.